Closing the Learning Session

Plan for a powerful closure that allows for integration of learning experiences, reflection on experiences and insights, and evaluation of the training session.

Consider these tools for:

Reflection and Integration

  • Sharing Key Learnings – What are the "ah-ha's" from this discussion or meeting? Have your group share learnings verbally. It sometimes helps to have them share first in pairs.
  • Journal Writing – Have members silently reflect on the day.
  • Call to Action – Ask participants to commit verbally or in writing to how they will use or be changed by their new skills.
  • Return to the Expectations – Make sure participants receive what was expected. Ask for examples of how you have addressed each expectation.
  • Partners Test Each Other – Have participants test each other's knowledge and skill retention.
  • Group Reflection – Ask the group to reflect as a whole. Ask participants to say a word or create a picture to describe what the experience was like for each of them.

Evaluation

  • Individual Written Evaluations – Conduct a formal written evaluation with questions that include space to comment on each part of the meeting.
  • Group Verbal Evaluation – Conduct a large group feedback session by asking the group members to identify verbally with parts of the meeting that worked and parts that needed improved. (Also known as Plus/Deltas and Pluses and Wishes.)
  • Thumbs-Up/Thumbs-Down Evaluation – Ask the group to evaluate the meeting by casually rating it with their thumbs. This can also be done numerically with fingers.
  • Anonymous Suggestion Box – Place a box in the room and invite feedback.

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