Facilitating Learning

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Learning happens when a person experiences information, an activity, or a situation and walks away with new insights and new knowledge. An effective facilitator will:

  • Remain content neutral
  • Listen actively
  • Ask the right questions
  • Stay on track
  • Be flexible
  • Engage participants in experiential learning opportunities

The Experiential Learning Cycle takes learners through five stages to process their experiences and learn from them. The five stages are:

  1. Learners are involved in an experience that leads to a sense of discovery; for instance a structured activity, ropes course, or exploration of a conflict.
  2. Learners describe and share their experience by reporting their own observations and reactions, answering questions such as:
    • What happened?
    • What was your experience like?
    • How did you feel?
  3. Learners interpret and try to make sense of their experiences, through questions such as:
    • Why did that happen?
    • How was that significant?
    • What does it mean to you?
  4. Learners generalize their experience, connecting it to other experiences or events in their lives, by responding to such prompts as:
    • Where have you seen this before?
    • What does this remind you of?
    • What does that suggest to you?
  5. Learners apply their insights and consider how they can use what they have learned, by responding to questions such as:
    • What do you want to use from this experience?
    • What would you do differently?
    • How could you apply that?

Additional resources on facilitation are available in the Leadership section of Member Training

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