David Zielinski of Safe Families AmeriCorps, a Chicago-based Red Cross program, has 20 AmeriCorps members at nine sites disbursed around the state of Illinois. He keeps tabs on them by:

• Conducting one or two site visits a year
• Gathering all members together in one group for quarterly trainings
• Conducting two conference calls with site supervisors

"When I make site visits," says David, "I talk first to the site supervisors and go through a list of questions. Then, I meet with members and go through a similar set of questions."

David notes, "The questions serve as a guide to help focus the discussion. They help me see what people's concerns are, and they show sites that we care about them."

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